"remote assistance cannot make a connection"
I am attempting to help a novice user so I want to us Remote assistance. Sounds reasonable EXCEPT Remote assistance does...
Remote Assistance config
Can anyone assist? I want to use RA to help a user on a Vista Home Premium pc, the helper being on a Vista Ultimate pc...
Picture Gallery assistance/help
Hi All, Firstly many thanks for your time in reading this question,My issue is that in picture gallery when i open it it...
Remote Assistance from Vista to XP - Microsoft bug?
I'm puzzled about something that should be really simple. I'm trying to provide Remote assistance to someone who has Wi...
Vista Live Messenger Remote Assistance doesn't work
I upgraded to Vista Ultimate (clean install onto new hard drive) and cannot get remote assistance to work. When someone...
Cannot connect using Remote Assistance
We are not able to connect to other computers on our network using Remote assistance. We have four computers on a peer...
Assistance required please
I am tryin to set up an e-mail account on my dads new Dell laptop, we seem to have been able to set up the address but ...
Remote Assistance: Random ports in Vista
Does anyone know of a way to get RA on Vista Business to only use port 3389 or at least a static port rather than a comp...
Remote Assistance + video (or animated gifs) on the remote s
Hello,I have used Remote assistance in Vista, and successfully got a connection to some computers...However, on slow net...
"Remote Assistance Cannot Connect"
I get the following error when I try to establish a Remote assistance Session (novice requesting help from me):"Re...
Strange Remote assistance problem
My mother in law is 86, is 250 miles away, and has an XP laptop (not sure whether SP3 is installed or not) and is NOT, ...
Offering remote assistance fixes problem
Has anyone else come across something like this? Our helpdesk has noticed that in some instances, an enduser has called...
Unsolicited Remote Assistance Not Working With Vista SP2
We are running Vista Business with Vista SP2 (Build 6002: Service Pack 2) at work. Unfortunately we cannot get unsolic...
more assistance
i entered all the necessary srever info and was given the following: the connection server has failed ...
Offer remote assistance
I'll jump right to the case. Offer remote assistance from Vista to XP doesn't work. Through invitation file sent from X...
Need assistance to save the HP factory partition
Hi Everyone, I had a HP PC running windows vista home basic, it crashed and was not able to boot in vista. Startup repai...
Windows Remote Assistance Connections
When I try to hookup (an e-mail received) "Remote Invitation" (.msrcIncident) from my Vista (Business) to my ...
Windows Remote Assistance
How do i get this to work, i have gave all the rights and exceptions but i still can't get anyone to remotely enter my ...
Remote Assistance Troubleshooting
Of all the Vista technologies, Remote Assitance (RA) SHOULD be one of the Vista technologies which is so simple to use ...
Providing Remote Assistance from Vista to XP
I'm puzzled about something that should be really simple. I'm trying to provide Remote assistance to someone who has W...
View > Layout Assistance Needed
I changed the layout to the way *I* want it, but every time mail closes, it reverts to the default setting.Has anyone e...
assistance
need help setting up a new windows mail acc. and importing my live acc...
Getting Remote Assistance Connection String on vista.
Hi there,Does anyone have an example of the IRASrv interface (describe in the link below) in use?http://msdn.microsoft.c...
VPN disconnects Remote Assistance
After establishing a remote assistance session from XP to Vista, I take control of the vista computer and create a VPN ...
Vista Remote Assistance, NAT and Firewall/Routers
Im trying to provide help with my parents computer remotely using Vista Remote Assistant. My parents solicit the invitat...
Remote Assistance Vista 64-bit - probable firewall/router is
I have been unable to get a Remote assistance invitation through a firewall/router to a destination machine. I opened ...
AERO AND MSN MESSENGER - NEED ASSISTANCE
Everytime I start MSN Messenger, my AERO gets deactivated. I verified my Services and the Theme is on Auto. Does anyb...
Remote Assistance Will Not Connect
My father and I both have Microsoft Vista Home Premium. When he sends me a Remote assistance request via email and I o...
Remote Assistance
Help I am trying to connect to Vista computers using Remote assistance both are Toshibas both are using Windows One Car...
Remote Assistance connection problem
I gave my sister a new computer with Vista Home Premium (sp1) over the Thanksgiving weekend. She is not really into co...
Windows Remote Assistance Keyboard Gibberish
I am helping somebody fix their PC (Vista Home Premium on a Gateway laptop) via Windows Remote assistance. The first ti...
Remote Assistance Help
I am having problems getting remote assistance to work. My father sends the remote assistance file via email and when ...
Remote assistance between XP and Vista machines
Hello,A friend needs me to help troubleshoot an application on his Windows Vista machine. I have an XP machine, and both...
Assistance required
Am setting up a new Dell laptop with new e-mail account and unable to answer the following questionsIncoiming mail (POP...
Questions about remote assistance
My dad frequently calls me and asks me questions about his PC. He's basically a beginner. I want to connect to his PC &...
Assistance Needed
Hi,Since December I have not been able to reply to emails directly from a website or link. I have to copy and paste th...
Vista Offer Assistance Does Not Work
I am trying to get the Offer assistance functionality enabled between two Vista Business SP1 that are in a single domain...
Remote Assistance Not Connecting
I am trying to help my dad with his computer. He sends me a Remote assistance request via email and when I open it the...